Damage to my MacBook Pro box!

HN98 wrote:

I bought it from staples, do I contact them? I opened the box, just in case it was just the box, but the laptop has a dent as wellhttps://discussions.apple.com/content/attachment/8ceb3826-843d-4f26-8261-c3666f55d0d6

Nice.

Definitely contact them. There should be a return/exchange policy for the damaged item.

post back how it goes, and congratulations on your new Mac !

HN98 wrote:

I brought it back, picking up a new one tomorrow; it was the shipping company or someone along that line; staples were amazing at handling the situation, and I can’t wait to put it to use tomorrow.

Good computing HN98 !

We are users like you. Contact the shipping company or Apple.

HN98 wrote:

I bought it from staples, do I contact them?

Yes

Well at least it was painless getting another one. Sorry this happened to you OP. I've been there. There's a reason why FEDEX is called "Fed-Excuse" and UPS is called "OOPS".