At PosterBeauty, we strive to provide high-quality posters that are printed as and when ordered by our customers. However, due to the nature of our business and the printing process, we have implemented the following policy regarding cancellations, exchanges, and returns while acknowledging the legal rights of our customers under EU and UK law.

1.1 EU and UK Consumer Rights
Under EU and UK law, buyers have the right to cancel or withdraw an order within 14 days of purchase. However, as each poster is printed on-demand specifically for each customer's order, we are unable to accept cancellations once an order has been placed and processed. Therefore, we kindly request that you carefully consider your purchase before placing an order.

Cancellations:
If you wish to cancel an order, please contact us as soon as possible. We will do our best to accommodate your request if the order has not yet been processed or shipped. However, once an order has been printed and shipped, it cannot be canceled or refunded.
1.2 Exceptions
We recognize that exceptional circumstances may arise, such as a technical error or an issue caused by our shop. In such cases, please contact us immediately, and we will do our best to address your concerns and provide an appropriate resolution.

Return Policy
2.1 EU and UK Consumer Rights
EU and UK law also grants buyers the right to request returns within 14 days of receiving their purchase. However, as our posters are printed on-demand and personalized for each order, we are unable to accept exchanges or returns for reasons other than defective or damaged items. IMPORTANT! Return shipping is always at own expense (We do not offer return labels).

2.2 New Condition
Our posters are considered brand new when they are printed and shipped to you. To maintain the highest quality and ensure customer satisfaction, we cannot resell posters that have been returned, as they will no longer be in new condition.

Defective or Damaged Items
3.1 Quality Assurance
We take great care to ensure the quality of our posters before they are shipped to our customers. In the unlikely event that you receive a defective or damaged poster, please contact us within 14 days of delivery. We will require photographs or other evidence to assess the issue, including packaging photos.

3.2 Resolution
Upon verification of a defective or damaged item, we will provide a resolution, which may include a replacement or a refund. We strive to resolve such cases promptly and ensure customer satisfaction.

Communication and Customer Support
We understand that questions or concerns may arise regarding our products or the ordering process. We are committed to providing excellent customer support, and we encourage you to reach out to us if you have any enquiries. We will gladly assist you with any product-related questions before you place an order.

Changes to Policy
We reserve the right to update or modify this Cancellation, Exchange, and Return Policy at any time without prior notice. Any changes will be posted on our shop.

If you require further clarification or have any questions regarding our Cancellation, Exchange, and Return Policy, please do not hesitate to contact us.